AI Calling Agent: Saving $4-5K/mo

AI Calling Agent: Saving $4-5K/mo

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Project Objective: Implement an AI-powered FAQ system for a restaurant chain using GPT-4.o.

Designed for: Large restaurant chains aiming to streamline customer service operations by automating routine inquiries.

Issue: High volumes of customer inquiries about menu details, special offers, reservations, and hours.

Challenges: Ensuring the AI system provides accurate and consistent information and integrates with CRM and POS systems.

Solution: The AI FAQ system uses GPT-4.o for responses, integrating with CRM and POS systems using Make.com for workflows, Twilio for communication, Vonage for voice APIs, and OpenAI for language processing.

Outcomes: Improves response times, ensures consistent information delivery, enhances customer satisfaction, and increases operational efficiency.
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